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C-CLASS
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John |
2000 C280 |
by email |
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I owned a 2000
C280 Sport for about three years. The car was continuously in
the shop for various mechanical and electrical repairs. I went
through three instrument clusters, two control units for the
radio (which never did work correctly), and many many other
varied repairs. When I finally sued MB and received the service
paperwork performed under warranty, through discovery, I
discovered that the dealership had charged back over $14,000 to
MB for warranty work on my car. I wonder what the same work
would have cost me? Unfortunately, after about $12,000 in
attorney's fees I was out of money and forced to settle. Their
strategy seems to be to run up your legal bill so high you can't
afford to go to court and therefore have to settle. If anyone is
considering suing MB under the lemon law, make sure you start
with a pile of cash first. I was able to claim a moral victory
since after repairing the car, paying my attorney fees, and
paying their attorney fees, MB surely spent more than the car
originally cost. Unfortunately, most of that money went to the
lawyers. |
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Shortly after
settling with MB I sold the car and bought a used 2003 Buick
Century. It seems that the $12,500 Buick was ranked much higher
on the reliability studies than the $39,000 Mercedes. |
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As for the resale
value of Mercedes, don't believe the hype; I was offered $8,000
by the Mercedes dealership for trade on a 3 year old $39,000
vehicle. Fortunately I was able to sell it on my own for just
over $12,000. That still represents $9,000 per year in
depreciation alone. Then there are the $500 oil changes and the
endless list of broken crap I had to pay to fix. I had a bumper
sticker made that read "All parts falling off this vehicle are
the finest in German craftsmanship", but my attorney recommended
removing it before I brought the car in for repair. |
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Since my purchase
of the Buick I have not even been to the dealership. Oil changes
at Jiffy Lube are $20 rather than $500, and the car runs great
on regular gas. |
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Save yourself
endless expense and frustration. Resist the allure of the star.
Never, ever purchase a Mercedes Benz. |
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Ray |
2001 C320 |
by emai |
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This vehicle is less than 12 weeks old, their have been problems
with the remote keys for more than 9 of these 12 weeks. They
basically loose programming and will not lock or unlock the car.
They occasionally will not start the car. And of course because
the car is not locked with the remote the alarm is not set. The
arrogance of the service manager, general manager and MBUSA is
outstanding, for a vehicle that cots +$40k this is very very
poor. They say it is a common problem with the C320. If this is
such a common problem Mercedes have not informed current owners
and should not continue selling substandard vehicles to the
general public. Have visited dealer twice, shrugged shoulders
and say it is Mercedes' problem. Spoke to the service manager
today, and he could not get off the phone quick enough, left a
message for the general manager at dealer and email to customer
service at MBUSA, no response to either. |
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If this is such a
common problem Mercedes have not informed current owners and
should not continue selling substandard vehicles to the general
public. Have visited dealer twice, shrugged shoulders and say it
is Mercedes' problem. Spoke to the service manager today, and he
could not get off the phone quick enough, left a message for the
general manager at dealer and email to customer service at MBUSA,
no response to either. |
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