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  David

2000 CL500

by email

 
  Have mid-2000 delivery CL500 -- dark turquoise with oyster and chestnut - gorgeous. Now have just over 30K miles. Problem saga: recall on alternator before I even picked up the car; driver's side shoulder belt made loud rachety sound, had to disassemble seat totally to replace roll-up mechanism; steering rack leaked; ABC unit leaked at one wheel and was replaced; passenger door was mounted recessed a bit and leading edge scraped rear lip of fender -- door remounted; phantom warning that a turn signal was burned out, finally fixed; sound on COMMAND went out --replaced; rear window shade fell off top bar, had to be replaced; driver's side window lost a clip and wouldn't roll all the way up; both rear windows' motors and regulators have been replaced; window molding around both sides replaced due to slight misalignment of frameless windows that would chronically hit and crimp them, only worsening the problem; trunk spring fatigued to where trunk lid would barely stay open -- twice; CD often mysteriously starts over when starting car back up, instead of picking up where it left off last time car was on. Oh, and one honest to goodness problem I couldn't complain about and which should have been the ONLY problem in this $95K car with 30,300 miles -- a parking light recently burned out!!  
   
   
 
 
  Don

2000 CL500

by emai

 
  One day after taking delivery the drivers side door trim at top of door popped up after two clips gave way. The instrument cluster segments did not work correctly, the passenger seat belt not working correctly. I waited several months before taking the car in. As expected these days, the service experience was a joke, beginning with a total imbecile of a service advisor. Nobody follows up, spent time tracking down the Service manager, total waste. This will be my LAST Mercedes after a lifetime of MB exposure. Very sad that this once great marque is trying to live on that 3-pointed star legacy. If I wanted General Motors quality in a car, I'd have saved myself 80k and bought a GM car. At least my expectations would have been low. Mercedes has lost its sights and is now just another car company. Very sad..  
 
 
 

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