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E-CLASS |
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Jill |
by email |
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My Ownership
Experience: Today, for the third time in less than four years,
my 320E wagon was towed. Like many others, I decided to buy a
Mercedes so that I could have little or no mechanical problems.
I purchased a brand new ML320 and had a multiple problems
(including having to have the entire transmission replaced). I
decided it was due to "first year" bugs needing to be worked
out. So, I decided to lease the E320 wagon from a dealership--it
was a "Starmark" car. In four years, this car has been in the
shop 14 times, three times towed in! What an expensive piece of
junk!! I can hardly wait to turn this lemon in. |
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Harry &
Marian |
by Mail |
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I
bought my first Mercedes-Benz in 1963, a 220S sedan. We have
owned a number of Mercedes-Benz cars since then. Over a 40 year
span, I guess I have owned 20 Mercedes. Most were bought new. A
few were used. |
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Our 2000 E-320 sedan has been back to the dealers for one repair
after another. Certainly, not the quality one thinks of
when thinking of M-B. |
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I'm sure the dealer charges the factory (M-B USA, Montvale, NJ)
plenty of all "Warranty repairs", whether or not they were
actually performed. |
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The Fort Myers, Florida dealer never responds to my complaint
letters, nor does the CEO of M-B USA in Montvale, NJ. For 4
years, ever since we bought this car, we have been ignored! The
4 year Warranty will soon expire and we still have no
satisfaction, with a defective car. |
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We
paid $58,470.00 cash and trade, and the Mercedes company ignores
us. The biggest regret of a lifetime. Four years, we have been
denied the safe travel we planned to do, and the sole reason for
buying a new car. Our car has a steering defect, obviously a
design flaw, and they will not admit it. There is always a lot
of "double-talk" and they say: "all classes of Mercedes drive
like that". All 2000 models drive like that! Mercedes-Benz did
replace over 2000 cars in 2001, because of a "navigation
defect", without any questions... brand new cars to 2000 owners!
>>>{Fortune Magazine - Oct. 23,2003}<<< |
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Certainly, a steering problem could be far more serious and
life-threatening than a navigation defect, but they have failed
to even address this as a problem. Having owned many fine cars
over my life, I know if a car has a steering problem or not.
This car weaves and wobbles all over a road at interstate
speeds, wet or dry, windy or not, it is much like driving on ice
or having bald tires. We specified Michelin tires, which I have
used exclusively for all of my cars. Tires are not the problem. |
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M-B never notified us of a Class-Action award, regarding
synthetic oil, and issued Warranty extensions and Vouchers to
all owners of 2000 cars. We were not included and heard nothing.
Discrimination? |
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The only reason Mercedes are considered "LUXURY" is because
numerous markups to the price occur by middle-man importers.
Price does make a car a "Luxury priced" car. M-Bs' around the
world are far less expensive than in this country (USA). Watch
the news films. |
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Our 1983 300SD was perfect---Our 1986 560SL was a PURE LEMON. We
were told that a huge "Labor Relations" fiasco, triggered
sabotage on the assembly lines. That is when the Mercedes-Benz
name lost its luster. My family, my friends, my neighbors will
never again buy any Mercedes. My next car will be a LEXUS LS430.
Ranks #1---Mercedes ranks #26. |
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